"Everything in One Place" - Nor-Cal Saves Time & Avoids Mistakes

Background to Business Operations

Nor-Cal Glass is a commercial glazing contractor based in Sonora, CA, serving large-scale union projects across Northern California.

With field teams often working hours away from the main office, the company faced challenges coordinating schedules, tracking purchase orders, and managing project files spread across paper folders, Dropbox, and email.

They needed a solution to centralize operations, improve visibility across departments, and simplify communication between the office and field. Glazier delivered exactly that.

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A Single Source of Truth Saves Hours Weekly

Nor-Cal Glass eliminated the chaos of scattered files by centralizing everything in Glazier.

“We’re not digging for stuff anymore,” said Taylor. “Attachments, submittals, schedules—everything’s in one place now, which saves time and keeps us organized.”

Office staff used to rely on paper files, Dropbox, and shared drives to track jobs. Now they can instantly find drawings, submittals, and notes without chasing down coworkers. Taylor estimates this saves from minutes to over an hour a day depending on the job—significant cumulative time savings.

Scheduling and Visibility Upgrades

Before Glazier, scheduling was a manual, whiteboard-based process.

“Now we can actually plan instead of relying on our year-in-advance wall calendar,” said Taylor.

Field staff locations and scheduled jobs are visible to the whole team, eliminating guesswork about where people are and what they’re doing.

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Purchase Orders That Don't Get Lost

Before Glazier, Nor-Cal Glass relied on carbon copy pads and manual follow-ups to place and track orders. That lack of visibility often led to costly mistakes.

“It would really suck to have to call a customer and say their stuff wasn’t ordered,” Taylor said.

With Glazier’s digital purchase order system, those dropped balls are now rare. Everyone on the team can see what’s been ordered, when it was sent, and what’s still outstanding. This visibility helps Nor-Cal maintain customer trust and avoid the kind of mishaps that result in lost business or bad word of mouth.

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Connecting Field & Office Teams

Nor-Cal Glass runs large union projects with field techs who often live far from the main office. Glazier bridges that gap.

“They can now access drawings and shop info directly in the app—even if they’re hours away,” Taylor said. “Before, we’d only see the crew a few times a year. Now, it’s easier to keep everyone on the same page.”

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Easy to Use—Even for Less Tech-Savvy Users

Before switching to Glazier, the team at Nor-Cal Glass tried other industry software but struggled with complexity.

“It was so hard to do anything that it that we were constantly spending 45 minutes trying to figure out what we were doing,” Taylor recalled.

Glazier’s modern interface and intuitive workflows have made a major difference. Even team members without technical backgrounds can now quote jobs, track materials, and manage fieldwork efficiently—without needing hours of training or external support.

This ease of use has become a key part of onboarding new staff and managing projects more smoothly across departments.

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Want to see how Glazier can help you save time and avoid mistakes?

Book a demo: https://glaziersoftware.com/book-a-demo