Glazier vs. Smart Glazier

The primary differences center on commercial capabilities and field functionality. Glazier offers comprehensive all-in-one software for both commercial and residential glass businesses, designed for large multi-family and high-rise projects as well as smaller custom residential installs. Glazier features a modern, intuitive interface and comprehensive field operations with digital field reports and mobile apps.

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Smart Glazier provides minimal support for large commercial projects and has very limited field functionality, particularly outside of shower installations. Smart Glazier's strength lies in its excellent 3D shower design capabilities and interactive customer quotes, but its field operations are much more restricted compared to Glazier's robust mobile field management system.

Both platforms offer strong shower capabilities, but with different approaches. Smart Glazier has advanced 3D shower design tools that are industry-leading for creating interactive customer presentations. However, it's important to note that Smart Glazier has licensed CRL Showers Online, which restricts you to ordering only through CRL. Glazier provides a capable shower configurator with more flexibility in supplier choice, while also integrating shower design with their broader field operations and business management features in one platform.

Yes, many companies have successfully made this transition. Spartan Glass & Mirror switched from Smart Glazier to Glazier and found the cleaner interface much easier to train new staff on. Glazier's customer success team provides comprehensive onboarding to ensure a smooth transition.

Glazier provides dedicated success managers and US-based support during business hours. Smart Glazier offers standard support but operates from New Zealand, which may require international calling and different time zones for US-based companies.

Both are cloud-based platforms that require internet connectivity for full functionality. Glazier's mobile app can cache some data for temporary offline use, but real-time synchronization requires an internet connection.

Glazier offers comprehensive commercial capabilities including AI-assisted takeoffs, floor plan project management and AIA billing specifically designed for commercial projects, making it well-suited for large-scale commercial glass installations. Smart Glazier, however, has significant limitations for commercial work and focuses primarily on design capabilities for smaller projects.

Based on customer feedback, Glazier has a significantly easier learning curve. The modern interface and intuitive workflow make it faster to train new staff, which is particularly important for growing businesses.