Residential & Service

A CRM built for glass

Every customer, every job you've ever done for them, and every conversation in one place, so repeat work and referrals don't depend on who happens to remember.

Historical Jobs icon

Historical Jobs

Every job you have done for a customer, one search away.

A customer calls saying you did work for them before — but everything lives in a filing cabinet or in QuickBooks without much detail. Look up exactly what you did, when, and for how much.

  • Full job history per customer and property
  • Specs, photos, and pricing retained
  • Quote the repeat job in minutes
Historical Jobs
Property Management icon

Property Management

Apartment complexes with sub-properties, handled.

Property managers are not one address. Glazier supports a parent account with sub-properties underneath it, so work and history roll up the way the account actually works.

  • Parent accounts with sub-properties
  • History and billing roll up correctly
  • Built for your repeat commercial accounts
Property Management

Website Form

Get leads while you sleep.

A custom form we build for you sits on your website and drops requests straight into your leads area — so a visitor at 11pm does not have to call you tomorrow and hope they remember.

  • Custom form built for your site
  • Leads land directly in Glazier with details attached
  • Capture overnight and weekend demand
Website Form

Customer Category Management

Tag customers and let the defaults follow.

Categorize customers so payment terms and tax terms apply automatically — no more remembering which accounts get which treatment.

  • Tag customers into categories
  • Payment terms applied by category
  • Tax terms and defaults set once
Customer Category Management

On-Account Customers

Bill your regulars once, not job by job.

For the customers you work with constantly, sending an invoice per job is noise for both of you. On-account support lets you bill monthly, or on whatever terms you have agreed.

  • Consolidated billing on your terms
  • Statements instead of individual invoices
  • Terms set per account
On-Account Customers