Residential & Service
A CRM built for glass
Every customer, every job you've ever done for them, and every conversation in one place, so repeat work and referrals don't depend on who happens to remember.
Historical Jobs
Every job you have done for a customer, one search away.
A customer calls saying you did work for them before — but everything lives in a filing cabinet or in QuickBooks without much detail. Look up exactly what you did, when, and for how much.
- Full job history per customer and property
- Specs, photos, and pricing retained
- Quote the repeat job in minutes

Property Management
Apartment complexes with sub-properties, handled.
Property managers are not one address. Glazier supports a parent account with sub-properties underneath it, so work and history roll up the way the account actually works.
- Parent accounts with sub-properties
- History and billing roll up correctly
- Built for your repeat commercial accounts

Website Form
Get leads while you sleep.
A custom form we build for you sits on your website and drops requests straight into your leads area — so a visitor at 11pm does not have to call you tomorrow and hope they remember.
- Custom form built for your site
- Leads land directly in Glazier with details attached
- Capture overnight and weekend demand

Google Ads
AI-assisted ads with reporting you can actually read.
Plenty of shops pay a contractor to run ads and have no idea what the return is. Glazier embeds AI-assisted Google Ads — set it and forget it, with real reporting attached. Most of our customers run around 3x ROAS.
- AI-assisted campaigns, managed for you
- See leads in, conversions, and spend by campaign
- Roughly 3x ROAS across our customer base

Customer Category Management
Tag customers and let the defaults follow.
Categorize customers so payment terms and tax terms apply automatically — no more remembering which accounts get which treatment.
- Tag customers into categories
- Payment terms applied by category
- Tax terms and defaults set once

On-Account Customers
Bill your regulars once, not job by job.
For the customers you work with constantly, sending an invoice per job is noise for both of you. On-account support lets you bill monthly, or on whatever terms you have agreed.
- Consolidated billing on your terms
- Statements instead of individual invoices
- Terms set per account
